Career

We Offers:

    • Good remuneration package
    • Annual bonus / increment
    • Inpatient and Outpatient Medical Benefits

Please submit your application and resume to :-

E-mail: hr@floristika.com.my | Fax: 03 - 2287 7213 | Tel: 03 - 2287 6113


CUSTOMER SERVICE EXECUTIVE (2 Positions Available)

RESPONSIBILITIES :

- To assist in daily indoor sales

- Handles customer orders received through phone, email or sales team, to ensure orders entries are made accurately in the system for timely delivery

- Be the first-tier support/interface to answer customer enquiries and handles customer complaints professionally; redirect requests/issues to relevant parties if needed

- To build and maintain a relationship with our customers in a professional manner with an objective to fulfill their needs.

- To assist in cashiering duties

- Inform customer of deals and promotions

- Contributes to team efforts by accomplishing related results as needed

- Attend to customers for all sales related matter such as quotation, sales processing invoice, payment collections.

 

REQUIREMENTS:

* Candidate must possess at least a Diploma , Bachelor's Degree or equivalent in any field.

* At least 2 years working experience especially in Customer Service and Retail environment.

* Good command of written and spoken English, other languages/dialects will be an added advantage.

* Passionate about plant and flower care

* Excellent customer service skills.

* Well versed in computer.

* Must be willing to work on shift, weekends and public holiday